CIMB signs MOU with Remedi to accelerate digital transformation for healthcare SMEs
Released on: Thursday, 31 Jul 2025 11:41AM
(From left) Gurdip Singh Sidhu, Chief Executive Officer, CIMB Malaysia and CIMB Bank Berhad, Lawrence Loh, Co-Chief Executive Officer, Group Commercial and Transaction Banking, CIMB Group, Dr. Khairul Faizi Khalid, Managing Director, Remedi, and Muhamad Faris Ashraf Md Nasser, Chief Technology Officer, Remedi, at the MoU signing between CIMB and Remedi Innovations Sdn Bhd to co-develop digital health and wellness solutions aimed at empowering health tech SMEs.
The partnership also marks the launch of CIMB’s Digital Labs Innovation Programme to embed banking solutions within SME digital ecosystems
KUALA LUMPUR, July 31 (Bernama) -- CIMB Bank Berhad (“CIMB” or “the Bank”) has signed a MOU with Remedi Innovations Sdn. Bhd. (“Remedi”) to co-develop digital health and wellness solutions for health tech small and medium enterprises (“SMEs”). This strategic partnership positions CIMB as both an ecosystem enabler and innovation partner, driving technology-led financial solutions across high-growth sectors. Formed as part of CIMB’s Digital Labs Innovation Programme (“the Programme”), this is designed to embed financial services within the digital platforms used by SMEs. The Programme underscores CIMB’s commitment to innovation-led growth by delivering practical, sector-specific financial solutions tailored to business needs within established ecosystems. that meet businesses’ needs within established ecosystems.
Remedi is a certified provider of Electronic Medical Records (“EMR”) and digital health solutions which offers a cloud-based clinic management system that enables healthcare providers to optimise clinic operations and enhance patient care. Through this collaboration, CIMB and Remedi will co-develop embedded financial solutions directly within Remedi’s digital infrastructure that is tailored to the needs of Remedi’s clients – which includes clinics, healthcare providers and pharmaceutical suppliers. With the roll-out, the Bank plans to on board more digital providers nationwide to accelerate the growth of the health-tech industry.
Lawrence Loh, Co-CEO of Group Commercial and Transaction Banking, CIMB Group said, “At CIMB, we are reimagining how financial services can be delivered more seamlessly to SMEs by embedding them within the digital ecosystems they already operate. In line with this vision, we launched our Digital Labs Innovation Programme, and we are pleased to welcome Remedi as our first partner. Healthcare is a high-potential growth sector in Malaysia, and we see significant opportunity to support its digital transformation. Through this partnership, we aim to help healthcare SMEs streamline operations, improve financial management and ultimately, focus on delivering better care. This collaboration reflects our commitment to offering practical, sector-specific solutions that help SMEs digitalise, scale sustainably and build long-term resilience. By embedding financial services into our partners’ platforms, we are bridging the digital adoption gap and accelerating innovation across the healthcare industry.”
Together with the recent MoU with Pharmaniaga Berhad, this complements CIMB’s valueadded financing for SMEs in the healthcare supply chain and reflects a holistic approach to supporting the sector through integrated, needs-based financial solutions.
Dr. Khairul Faizi Khalid, Managing Director of Remedi Innovations said, "We are thrilled to partner with CIMB as the inaugural collaborator in their Digital Labs Innovation Programme. At Remedi, our true north has always been enhancing digital healthcare with innovations, putting healthcare providers' convenience and patient healthcare first. This partnership perfectly embodies that vision by seamlessly integrating comprehensive financial services directly into our EMR platform. By removing the complexity of managing separate financial and operational systems, we're enabling healthcare providers to focus entirely on what they do best – caring for their patients. This collaboration transforms how healthcare SMEs operate, offering them the convenience of streamlined procurement, payments, and business management tools within the ecosystem they already trust. Together with CIMB, we're not just advancing digital transformation; we're creating an integrated infrastructure that prioritises both provider efficiency and patient care outcomes, ultimately strengthening Malaysia's entire healthcare SME landscape."
With the partnership, CIMB will play an active role in developing banking optimisation roadmaps to support the integration of both organisations’ ecosystems allowing seamless access to digital tools and embedded financial services. Through this integration, it aims to enable healthcare businesses using Remedi’s platform to access CIMB’s solutions such as virtual cards to support supplier payments and procurement, along with a suite of financial services including transactional lending, merchant acquiring and virtual account services, directly within Remedi’s operating model. These embedded capabilities will help healthcare SMEs improve operational efficiency, strengthen financial management and scale more effectively in a digital-first environment.
The collaboration will also extend the reach of Remedi’s digital solutions to healthcare SMEs within CIMB’s network, enhancing healthcare operators’ operational capabilities, digitise their services and accelerate their digital transformation. By combining CIMB’s financial expertise with Remedi’s healthcare technology, the collaboration is set to empower the healthcare SME segment with tools and solutions that drive business growth while supporting patient care.
About CIMB
CIMB is one of ASEAN’s leading banking groups and Malaysia’s second largest financial services provider, by assets. Listed on Bursa Malaysia via CIMB Group Holdings Berhad, it had a market capitalisation of approximately RM75.2 billion as at 31 March 2025. It offers consumer banking, commercial banking, wholesale banking, transaction banking, Islamic banking and asset management products and services. Headquartered in Kuala Lumpur, the Group is present across ASEAN in Malaysia, Indonesia, Singapore, Thailand, Cambodia, Vietnam and Philippines.
Beyond ASEAN, the Group has market presence in China, Hong Kong and UK. CIMB has one of the most extensive retail branch networks in ASEAN with 592 branches and over 33,000 employees as at 31 March 2025. CIMB’s investment banking arm is one of the largest Asia Pacific-based investment banks, which together with its award-winning treasury & markets and corporate banking units comprise the Group’s leading wholesale banking franchise. CIMB is also the 92.5% shareholder of Bank CIMB Niaga in Indonesia, and 94.8% shareholder of CIMB Thai in Thailand.
About Remedi
Remedi, a leading digital health company specialising in Electronic Medical Record solutions is renowned for its fast-growing cloud-based Clinic Management Solutions trusted by over 500 clinics nationwide. Remedi is dedicated to enhancing the patient experience by improving primary care healthcare service efficiency and delivery with the use of innovative automation and digitalisation of workflow in clinics.
SOURCE: CIMB Group
FOR MORE INFORMATION, PLEASE CONTACT:
Name: Anis Azharuddin / Kelvin Jude Muthu
Group Corporate Communications
CIMB Group Holdings Berhad
Email: anis.azharuddin@cimb.com / kelvinjude.muthu@cimb.com
--BERNAMA
KUALA LUMPUR, July 31 (Bernama) -- CIMB Bank Berhad (“CIMB” or “the Bank”) has signed a MOU with Remedi Innovations Sdn. Bhd. (“Remedi”) to co-develop digital health and wellness solutions for health tech small and medium enterprises (“SMEs”). This strategic partnership positions CIMB as both an ecosystem enabler and innovation partner, driving technology-led financial solutions across high-growth sectors. Formed as part of CIMB’s Digital Labs Innovation Programme (“the Programme”), this is designed to embed financial services within the digital platforms used by SMEs. The Programme underscores CIMB’s commitment to innovation-led growth by delivering practical, sector-specific financial solutions tailored to business needs within established ecosystems. that meet businesses’ needs within established ecosystems.
Remedi is a certified provider of Electronic Medical Records (“EMR”) and digital health solutions which offers a cloud-based clinic management system that enables healthcare providers to optimise clinic operations and enhance patient care. Through this collaboration, CIMB and Remedi will co-develop embedded financial solutions directly within Remedi’s digital infrastructure that is tailored to the needs of Remedi’s clients – which includes clinics, healthcare providers and pharmaceutical suppliers. With the roll-out, the Bank plans to on board more digital providers nationwide to accelerate the growth of the health-tech industry.
Lawrence Loh, Co-CEO of Group Commercial and Transaction Banking, CIMB Group said, “At CIMB, we are reimagining how financial services can be delivered more seamlessly to SMEs by embedding them within the digital ecosystems they already operate. In line with this vision, we launched our Digital Labs Innovation Programme, and we are pleased to welcome Remedi as our first partner. Healthcare is a high-potential growth sector in Malaysia, and we see significant opportunity to support its digital transformation. Through this partnership, we aim to help healthcare SMEs streamline operations, improve financial management and ultimately, focus on delivering better care. This collaboration reflects our commitment to offering practical, sector-specific solutions that help SMEs digitalise, scale sustainably and build long-term resilience. By embedding financial services into our partners’ platforms, we are bridging the digital adoption gap and accelerating innovation across the healthcare industry.”
Together with the recent MoU with Pharmaniaga Berhad, this complements CIMB’s valueadded financing for SMEs in the healthcare supply chain and reflects a holistic approach to supporting the sector through integrated, needs-based financial solutions.
Dr. Khairul Faizi Khalid, Managing Director of Remedi Innovations said, "We are thrilled to partner with CIMB as the inaugural collaborator in their Digital Labs Innovation Programme. At Remedi, our true north has always been enhancing digital healthcare with innovations, putting healthcare providers' convenience and patient healthcare first. This partnership perfectly embodies that vision by seamlessly integrating comprehensive financial services directly into our EMR platform. By removing the complexity of managing separate financial and operational systems, we're enabling healthcare providers to focus entirely on what they do best – caring for their patients. This collaboration transforms how healthcare SMEs operate, offering them the convenience of streamlined procurement, payments, and business management tools within the ecosystem they already trust. Together with CIMB, we're not just advancing digital transformation; we're creating an integrated infrastructure that prioritises both provider efficiency and patient care outcomes, ultimately strengthening Malaysia's entire healthcare SME landscape."
With the partnership, CIMB will play an active role in developing banking optimisation roadmaps to support the integration of both organisations’ ecosystems allowing seamless access to digital tools and embedded financial services. Through this integration, it aims to enable healthcare businesses using Remedi’s platform to access CIMB’s solutions such as virtual cards to support supplier payments and procurement, along with a suite of financial services including transactional lending, merchant acquiring and virtual account services, directly within Remedi’s operating model. These embedded capabilities will help healthcare SMEs improve operational efficiency, strengthen financial management and scale more effectively in a digital-first environment.
The collaboration will also extend the reach of Remedi’s digital solutions to healthcare SMEs within CIMB’s network, enhancing healthcare operators’ operational capabilities, digitise their services and accelerate their digital transformation. By combining CIMB’s financial expertise with Remedi’s healthcare technology, the collaboration is set to empower the healthcare SME segment with tools and solutions that drive business growth while supporting patient care.
About CIMB
CIMB is one of ASEAN’s leading banking groups and Malaysia’s second largest financial services provider, by assets. Listed on Bursa Malaysia via CIMB Group Holdings Berhad, it had a market capitalisation of approximately RM75.2 billion as at 31 March 2025. It offers consumer banking, commercial banking, wholesale banking, transaction banking, Islamic banking and asset management products and services. Headquartered in Kuala Lumpur, the Group is present across ASEAN in Malaysia, Indonesia, Singapore, Thailand, Cambodia, Vietnam and Philippines.
Beyond ASEAN, the Group has market presence in China, Hong Kong and UK. CIMB has one of the most extensive retail branch networks in ASEAN with 592 branches and over 33,000 employees as at 31 March 2025. CIMB’s investment banking arm is one of the largest Asia Pacific-based investment banks, which together with its award-winning treasury & markets and corporate banking units comprise the Group’s leading wholesale banking franchise. CIMB is also the 92.5% shareholder of Bank CIMB Niaga in Indonesia, and 94.8% shareholder of CIMB Thai in Thailand.
About Remedi
Remedi, a leading digital health company specialising in Electronic Medical Record solutions is renowned for its fast-growing cloud-based Clinic Management Solutions trusted by over 500 clinics nationwide. Remedi is dedicated to enhancing the patient experience by improving primary care healthcare service efficiency and delivery with the use of innovative automation and digitalisation of workflow in clinics.
SOURCE: CIMB Group
FOR MORE INFORMATION, PLEASE CONTACT:
Name: Anis Azharuddin / Kelvin Jude Muthu
Group Corporate Communications
CIMB Group Holdings Berhad
Email: anis.azharuddin@cimb.com / kelvinjude.muthu@cimb.com
--BERNAMA